the knuckle sandwich

treat a waiter

“A person who is nice to you but rude to the waiter, or to others, is not a nice person.”

A great article about how the smart ones are always watching the dumb ones.

Let me tell you what happens when the kitchen finds out a customer is being rude to that cute little waitress we all covet…
First of all your order will lose all ranking. We have been doing this so long we know just how far we can push you. Next your meal will be late… and will contain about as much love as a pillow filled with wet paper.

“Sitting in the chair of CEO makes me no better of a person than the forklift operator in our plant,” she says. “If you treat the waiter, or a subordinate, like garbage, guess what? Are they going to give it their all? I don’t think so.”

Siki Giunta, CEO, Managed Objects

Interesting to note that the CEOs interviewed all started in the service industry.

Via 43 folders.