“A person who is nice to you but rude to the waiter, or to others, is not a nice person.”
A great article.
“Sitting in the chair of CEO makes me no better of a person than the forklift operator in our plant,” she says. “If you treat the waiter, or a subordinate, like garbage, guess what? Are they going to give it their all? I don’t think so.”
Siki Giunta, CEO, Managed Objects
Interesting to note that the CEOs interviewed all started in the service industry.
Via 43 folders.